SHIPPING CONDITIONS
We ship your package with Austrian Post (Austria and Germany) or UPS and FedEx (EU and International). Packing and insured shipping is included.
Packages are usually shipped within 2 days after receipt of payment by Austrian Post or other provides. Orders received on weekends or public holidays will be processed and shipped two business days later.
There will be no deliveries on weekends or public holidays.
We will automatically send you a link to track your package online.
Orders received no later than 17:00 CET on Mondays through Thursdays and 12:00 CET on Fridays will be processed and shipped the following business day.
ITEMS READY FOR IMMEDIATE SHIPMENT, THE DELIVERY TIME
COUNTRIES SHIPPING COSTS DELIVERY TIME
Austria / Germany € 3,80 2-4 business days
Standard delivery Europe € 6.90 5-10 business days
Express delivery: €18.90 for Europe and the Rest of the world Delivery to
Shipping to the United States (except. Alaska, Hawaii) - €18.90, delivery times between 5 and 8 business days from the time you place your order.
FREE shipping from a purchase value of € 100 to. (AT/ DE and EU only)
If the order is received in time before the last stated delivery date, the items will normally be delivered on time. However, unforeseen circumstances at our delivery partners can lead to delays in delivery. In these cases, Westa GmbH assumes no liability.
Orders will not be shipped or delivered on public holidays. Holidays may cause your delivery to arrive later than expected.
WHERE IS MY PACKAGE?
If tracking a package shows that it has been delivered, please check to see if it was received by someone else at your address. It is possible that a neighbor may have accepted it.
Check to see if you received a delivery attempt notification card. Please check your mailbox.
If your package cannot be found, please contact our customer service. Please have your order and tracking number ready.